amexopenforum: Click here to embiggen (see full…

amexopenforum:

Click here to embiggen (see full infographic)

67% of consumers state they are inclined to spend more money with a company that provides top-notch customer service, and 75% of consumers are willing to spend more money with companies that boast a history of quality customer service. To keep the numbers high, businesses small and large are still putting the customer

Not really a shock…

via Tumblr http://barcampsarasota.tumblr.com/post/55717199020

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